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Returns and Warranty Policy

AllerGuarder Limited Product Warranty

Daybros LLC dba AllerGuarder ("AllerGuarder") warrants to the original purchaser that your AllerGuarder electronic bracelet (the "Product") shall be free from defects in materials and workmanship under normal use for a period of 90 days from the date of delivery (the "Warranty Period").

All Orders and sales are final.  AllerGuarder does not warrant that the operation of the Product will be uninterrupted or error-free. AllerGuarder is not responsible for damage arising from use of the Product.

This Limited Warranty does not cover software embedded in the Product and the Services provided by AllerGuarder to owners of the Product.

REMEDIES
If a hardware defect arises and a valid claim is received by AllerGuarder within the Warranty Period, AllerGuarder will replace the Product with a new or refurbished Product. In the event of a defect, to the extent permitted by law, that is your sole and exclusive remedy. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the Products are sold by AllerGuarder itself or through its authorized reseller or agent, and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE

If the AllerGuarder Product fails to operate properly within 90 days from the date of delivery you may return it and receive a replacement at no cost except for freight charges. To qualify for a replacement, all the following conditions must be met:
•    A Return Merchandise Authorization (RMA) must be obtained from our customer service team within 90 days of the delivery date. To request an RMA, please contact info@allerguarder.com.
•    Returned product(s) must be in good physical condition (not physically broken or damaged).
•    All accessories originally included with your purchase must be included with your return.
•    The RMA number must be included along with your returned product.
Additional terms and conditions:
•    You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to AllerGuarder.
•    If you return the AllerGuarder Product to AllerGuarder (a) without an RMA from AllerGuarder or (b) without all parts included in the original package, AllerGuarder retains the right to refuse the request for replacement.
•    AllerGuarder purchases are final and non-refundable.

In accordance with applicable law, AllerGuarder may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. It is your responsibility to backup any data, software, or other materials you may have stored or preserved.

EXCLUSIONS AND LIMITATIONS
This Limited Warranty applies only to the original purchaser of Product that was purchased from an authorized retailer or sales channel and manufactured by or for AllerGuarder and that can be identified by an authorized “AllerGuarder” trademark, trade name, or logo affixed to it. Without limiting the foregoing, the Limited Warranty does not apply to any (a) AllerGuarder products and services other than the Product, (b) non-AllerGuarder hardware product, including without limitation any knock off or counterfeit version of a Product, (c) Product that is, or AllerGuarder reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product.
This warranty does not apply to a Product or part of the Product that has been altered or modified (e.g., to alter functionality or capability) by anyone who is not a representative of AllerGuarder or if the Product is inserted or installed in a casing not provided by AllerGuarder. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non-AllerGuarder products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside the permitted or intended uses described by AllerGuarder or with improper voltage or power supply; or (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of AllerGuarder. Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty.

No AllerGuarder reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

IMPLIED WARRANTIES
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.

LIMITATION OF DAMAGES
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALLERGUARDER SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL OR BODILY INJURY, DEATH,  LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF ALLERGUARDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

GOVERNING LAW
This Limited Warranty shall be governed by the laws of the State of New York USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
​

NATIONAL STATUTORY RIGHTS
Consumers in some jurisdictions may have legal rights under applicable national legislation governing the sale of consumer goods, including, without limitation, national laws implementing EC Directive 99/44. These rights are not affected by the warranties in this Limited Warranty.
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  • AllerGuarder
  • Tech Allergy Bracelet
    • Community Driven Allergy Protection
    • How AllerGuarder Works
    • How Does AllerGuarder Compare
  • AllerGuarder App
  • Meet the Team
  • FAQs
  • Allergy Blog
  • Order